Sign up for Freshdesk +1 (866) 832-3090 +1 (866) 832-3090 +91 (44) 6667 8040 +44 (800) 808 5790 +61 2 8188 4692. 4. KronoDesk offers users more features (7) than SherpaDesk (0). Freshdesk is rated 8. If not, then you can use this connection on your Power Automate, knowing that the connection is correct. KronoDesk offers users more features (7) than FoxPro (3). 6. Create simple workflows to automate the creation, prioritization, and routing of support tickets. Free. Freshdesk- Customer Support Software. If you have created fields on Freshdesk already, please make sure to use the same number of fields and types of ticket properties. And boy do we have a lot to cover. The top reviewer of BMC FootPrints Service Core writes "A flexible. Robust customer service software like Freshdesk includes features for building a client portal and allows you to create and customize it to align with your brand. HubSpot Service Hub – aligning customer service with marketing. try freshdesk for free. The option to schedule a report is available from Garden/Pro Plan onwards, for both On-Demand and Saved Reports. KronoDesk (N. Zoho People; Inventory: Epicor WMS vs. 743,467 professionals have used our research since 2012. The Freshcaller integration lets you handle calls, follow-up with issues, and monitor call performance right from Freshdesk. Users can. Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Click Open and select Add to a team. Freshdesk Contact Center, Zendesk, JustCall. There is. Freshdesk comes with a 21-day free trial that lets you explore the tool’s interface, features and see if it matches your needs or not. Give a name (e. KronoDesk offers users more features (7) than BT Documents (3). For example, you could use a single-line text field to collect one-line details and you could add drop-down fields to give your customers a list of options to choose from. It provides personalized dashboards to end users as well as support agents. Now that we’ve covered ServiceNow, it’s time we talk about Freshdesk. Salesforce FullCalendar is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Salesforce FullCalendar (57/100). 6. There is a clear winner in this case and it is KronoDesk!A quick guide to accessing the Reports section on your Freshdesk account. Intercom – real-time chat solution for user engagement. The top reviewer of Freshdesk writes "Phenomenal knowledge base and great for customer support functions, but not suitable if you are trying to solve problems and use assets". Freshdesk is ranked 6th in Help Desk Software with 14 reviews while TOPdesk is ranked 20th in Help Desk Software with 4 reviews. Expand ERP is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Expand ERP (53/100). 0. The web-based interface of KronoDesk® is ideal for managing your company's support desk. NetKeeper is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than NetKeeper (60/100). Try KronoDesk free for 30 days, no credit cards, no contracts. There is a clear winner in this case and it is KronoDesk!KronoDesk offers users more features (7) than IT Asset (3). Vivantio Pro is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Vivantio Pro (75/100). Here is the KronoDesk cost information: KronoDesk offers 8 pricing plans, details are described below. ai Software is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Agent. The Freshworks connector to Amazon EventBridge allows real time streaming of Freshdesk events with. Migrating to any new enterprise system presents big challenges, but Freshdesk is a battle-tested, flexible, and customizable platform. Improved customer support: A well-organized and easily accessible knowledge base can provide customers with quick access to information, reducing the need for them to contact support teams for simple questions. View pricing plans for Freshdesk. Freshdesk provides an unrivalled ability to stay on top of client support and issue management. Freshdesk unifies conversations from email, phone, web, chat and social, and helps you resolve issues across channels effortlessly. Go to the Solutions tab. Infor Service offers users more features (15) than KronoDesk (7). Freshdesk has different kinds of ticket fields that let you capture various types and levels of information. That's an issue between Power Automate and Freshdesk when trying to connect. 0, while Zoho Desk is rated 8. Create predefined conditions to delete tickets and mark them as spam or delete spam, auto-replies, and out-of. Other great sites and apps similar to KronoDesk are Zendesk, Freshdesk, ProProfs Help Desk and InvGate Service Desk. Go to Admin > Support Operations > Field Service Management. Intelligent automation and productivity features. – Businesses who moved from other helpdesks to Freshdesk saw a 55. 5, respectively) or their user satisfaction rating (96% vs. Freshdesk is rated 8. What is better VCC Live or KronoDesk? To successfully find the most efficient and productive Help Desk Software for your enterprise, you need to compare products available on the market. Freshdesk is rated 8. Bottom Line: Which is Better - Agent. 0, while Freshdesk is rated 8. At Freshworks, we’re 100% focused on delivering cutting-edge technology—from. On the other hand, the top reviewer of Zendesk writes "Useful customization features, robust security, and easy to use ". Please navigate to the Reports tab -> click on the report for which you need to set this up -> click on "Create Schedule" option available next to the Report Name (or) Report View Title. Generate customizable reports on the performance of your Facebook help desk by creating dashboards with the ticket properties and metrics that matter to your business. In the Freshdesk Marketplace, on the left side, click on the "Install" button. In order for KronoDesk to successfully connect to SpiraPlan to create incidents, you need to first enable the security permissions for REST API access. Learn about the best KronoDesk alternatives for your Help Desk software needs. KronoDesk provides an online support forum for customers to raise issues with support agents and other community members. Fishbowl; LMS: Cornerstone vs. There is a clear winner in this case and it is KronoDesk!KronoDesk is more expensive to implement (TCO) than Spiceworks, and Spiceworks is rated higher (90/100) than KronoDesk (83/100). DOWNLOAD NOW. Switch to Table View on your Ticket page by clicking on the Table View icon on the top right. Freshdesk, a. TalentLMS; Phone System: Nextiva vs. From the 'Tickets' section, open the ticket details page for the ticket you wish to resolve. Select Reply to start composing your reply to the customer. Freshdesk is rated 8. When you need an integrated customer support solution that provides help desk, online forums and support knowledge base. (TCO) than KronoDesk, and KronoDesk is rated with the same score (83/100) as Nerdio (83/100). Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Freshdesk is rated 8. e. We performed a comparison between Freshdesk, JIRA Service Management, and ServiceNow based on real PeerSpot user reviews. The best alternative is osTicket, which is both free and Open Source. CUSTOMER SUPPORT IS EVERYBODY’S BUSINESS With Freshdesk, your teams can work together to resolve customer issues fasters. Navigate to Admin > Workflows > Automations > Ticket updates tab and open the rule: 'Automatically reopen tickets when the customer responds'. The top reviewer of Freshdesk writes "Phenomenal knowledge base and great for customer. You'll be up and running in moments, have a customized look and feel in minutes, then get back to keeping your customers happy. Bottom Line: Which is Better - eStreamDesk - Helpdesk or KronoDesk? eStreamDesk - Helpdesk is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than eStreamDesk - Helpdesk (62/100). Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end. Zoho People; Inventory: Epicor WMS vs. You begin with a free sample import, so you can validate. This is the story of how I quit my comfortable job and launched my own startup. Similarly, you can check which one has superior general user satisfaction rating: N/A% (osTicket) and N/A% (KronoDesk) to determine which product is better for your business. Switching back to the old Freshdesk will not be possible. Excel), it is useful to be able to load in a batch of such legacy help desk. Freshdesk; HR: BambooHR vs. Bottom Line: Which is Better - Emc Documentum or KronoDesk? Emc Documentum is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Emc Documentum (80/100). The administration section lets you manage users, support agent groups, customer organizations and other important settings such as. Bottom Line: Which is Better - SAP Digital CRM or KronoDesk? KronoDesk is more expensive to implement (TCO) than SAP Digital CRM, and KronoDesk is rated higher (83/100) than SAP Digital CRM (82/100). Check the box next to Default from Address and select the “from” email address. Go Flows > Configure > API library and click new API. Freshdesk allows you to associate one contact with multiple companies and also remove companies associated with one contact. DOWNLOAD NOW. Read more. Creating and managing tickets is a seamless process, and the automation features have significantly reduced our workload. With support for custom fields and. Looking for the right IT Asset Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. Under the Rules section, click the ' + ' (plus) button and select Create a new rule. Other great sites and apps similar to KronoDesk are Freshdesk, Zendesk, ProProfs Help Desk and InvGate Service Desk. For this, please navigate to Admin -> Account -> Account Details -> Export data. There are more than 100 alternatives to KronoDesk, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and iPad. 734,024 professionals have used our research since 2012. Please navigate to the Solutions tab > 'New Article' button. To do that, go to 'System Settings > Remove Sample Data'. Here's what you can do with Freshdesk, Track and manage incoming tickets from multiple channels into one single viewFreshdesk, by Freshworks, is a cloud-based customer support software with an in-built time tracking feature to record your agents’ work hours and productivity. g, Custom Collaborators) Select the Agent type as Collaborator. Freshworks Neo Admin Center is a centralized console that provides Organization Admins with customizable controls to securely manage product accounts and user profiles from a single location for all your organization’s Freshworks products. There is a clear winner in this case and it is KronoDesk! Bottom Line: Which is Better - Ivanti or KronoDesk? Ivanti is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Ivanti (77/100). KronoDesk using this comparison chart. A Webhook is a callback to an application or web service triggered when a specific event occurs. We performed a comparison between Freshservice, ServiceNow, and Zendesk based on real PeerSpot user reviews. 0, while Spiceworks is rated 6. Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. There is a clear winner in this. Login to your Freshdesk portal as an Administrator. Freshdesk’s powerful AI, smart automations, in-built collaboration, and an agent productivity-boosting feature bundle can help you reduce your AHT in no time. i. To set up forwarding on your Office 365, 1. Start by customizing the portal with your company’s logo and branding style. Under New Article, select New Category. Ease of Use (5/5): Freshdesk's intuitive design makes it easy for even non-technical users to get started. 743,614 professionals have used our research since 2012. Using a custom support URL and pointing the CNAME. Freshdesk; HR: BambooHR vs. There is a clear winner in this case and it is KronoDesk!Information about KronoDesk including independent reviews; ratings. Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. 0, while ServiceNow is rated 8. With the Freshdesk for Slack you can: • Create and update tickets from. Updated: September 2023. Kronodesk is beautiful on the outside and powerful on the inside. Other great sites and apps similar to KronoDesk are Freshdesk, Zendesk, ProProfs Help Desk and Front. Help Desk: Zendesk vs. Bottom Line: Which is Better - Universal Knowledge or KronoDesk? Universal Knowledge is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Universal Knowledge (76/100). Integrated ticketing across email and social. Freshdesk vs Inflectra KronoDesk: which is better? Base your decision on 15 verified in-depth peer reviews and ratings, pros & cons, pricing, support and more. 743,713 professionals have used our research since 2012. Answerbase is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Answerbase (75/100). 0, while Freshdesk is rated 8. (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than FAMS (62/100). Learn how to utilize help desk software and other ticketing tools to ensure the best customer experience with your brand. If the issue persists, we will need the HAR file to troubleshoot effectively. I am 36 years old, married and live with my wife and two boys in Chennai, India. Freshdesk is ranked 6th in Help Desk Software with 15 reviews while Zendesk is ranked 7th in Help Desk Software with 9 reviews. The bot deflects basic questions and frees up your agent’s time to take on tougher questions. KronoDesk offers users more features (7) than HP Service (0). Foresight Intelligence Center is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Foresight Intelligence Center (81/100). KronoDesk offers users more features (7) than AnswerHub (0). 1 and 6. Fishbowl; LMS: Cornerstone vs. Freshdesk is designed to enable seamless customer communication across channels, increase agent productivity, and improve customer experience. There is a clear winner in this case and it is KronoDesk! Looking for the right Help Desk solution for your. Below, we look at the 11 best Freshdesk alternatives, list the key features of each, and offer some insight into what types of teams each alternative works best for: Help Scout. KronoDesk offers users more features (7) than Vivantio Pro (0). However, your portal will automatically be unblocked after an hour. Updated: September 2023. KronoDesk offers users more features (7) than MATRIX CTMS (0). DOWNLOAD NOW. 5. If you are using Freshdesk on Mint, the ' Add tag ' option will be available above the main message/description of the ticket, in the. 0. The top reviewer of LiveAgent writes "Prioritizes tasks and. The top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows. ManageEngine ServiceDesk Plus is ranked 3rd in Help Desk Software with 24 reviews while ServiceNow is ranked 1st in Help Desk Software with 25 reviews. Refrain from overloading the portal with images and branding materials that might overwhelm customers. These are the headers based on Freshdesk identifies an automatic response. There is a clear winner in. Go to the Data > Connections and try to set up the connection there. 743,713 professionals have used our research since 2012. ai Software (25/100). You can import up to 10 custom themes and choose from them for each of your portals. Keeping. The top reviewer of Freshdesk writes "Phenomenal knowledge base. Zoho People; Inventory: Epicor WMS vs. KronoDesk offers users more features (7) than Universal Knowledge (5). KronoDesk is a well-known platform that ranks 83 among all Help Desk Software according to our research analysts and 4 crowd-sourced reviews from 1 source. For new customers who signed up for Freshdesk or Omnichannel after March 30, 2022: A quick guide to customize the look and feel of your support portal: You can customize your portal to reflect your theme and give your users a memorable customer experience with Freshdesk. g. There is a clear winner in this. An unresolved ticket is a ticket with any status other than Resolved or Closed. There is. Help Desk: Zendesk vs. There is a clear winner in this case and it is KronoDesk! Mojo Helpdesk Business is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Mojo Helpdesk Business (68/100). 5. Analyze trends and stay on top of tickets by allocating resources at. g. KronoDesk offers users more features (7) than IT Incident (0). There is a clear winner in this case and it. There is a clear winner in this case and it is KronoDesk! Looking for the right Help. Freshdesk may temporarily disable access to your portal to ensure account protection and service availability. Bottom Line: Which is Better - Records Management or KronoDesk? Records Management is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Records Management (52/100). There is a clear winner in this case and it is Freshdesk!Executive Summary. You can also set up assignment rules based on the expertise of agents so queries get resolved easily. Freshdesk was founded partly in response to rising Zendesk prices, so it's no surprise that Freshdesk continues to be the more cost-effective option. Login to Freshdesk as an Admin. KronoDesk is more expensive to implement (TCO) than Web Tracks, and KronoDesk is rated higher (83/100) than Web Tracks (81/100). Note: When you remove the company from a contact, the existing tickets you had created for this particular company will continue to carry the same company name. 2. There is. KronoDesk offers users more features (7) than CareManager (0). Reporting and Analytics Make data-driven decisions using insights you can derive from detailed. There are more than 100 alternatives to KronoDesk, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and iPad. No reinstallation of the software is necessary. com. There is a clear winner in this case and it is KronoDesk! Freshdesk is ranked 5th in Help Desk Software with 16 reviews while LiveChat is ranked 34th in Help Desk Software. KronoDesk® includes a powerful and flexible help desk ticketing system that can be quickly and easily tailored to meet your support needs. Search Login. Switching back to the old Freshdesk will not be possible. Freshdesk is an intuitive and scalable customer service software offered by Freshworks and is the perfect. If the agents do not receive this email, kindly check if it is toggled on. Other great sites and apps similar to KronoDesk are Freshdesk, Zendesk, ProProfs Help Desk and InvGate Service Desk. Freshdesk is rated 8. KronoDesk offers users more features (7) than Maintenance Partner (0). Freshdesk; HR: BambooHR vs. Learn to use the Freshdesk API to integrate existing and custom functionality into your helpdesk. Looking for the right System solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features,. Updated: November 2023. Start My Free Trial. Click Protect to the far-right to start configuring Freshdesk. Drag the fields up or down, to rearrange the fields or order them. ServiceNow price starts at $100 per user/month + standard ITSM package , When comparing ServiceNow to its competitors, the software is rated 4 - lower than the. The new ticket form will be displayed. Add new tickets to your project management tool. Freshdesk offers objects that are native to a helpdesk system, like tickets, contacts, and companies. 6. DocLanding is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than DocLanding (50/100). Freddy suggests answers from your knowledge base. 743,614 professionals have used our research since 2012. The customer can sign in the pop-up whiteboard that appears. The top reviewer of Freshdesk writes "Phenomenal knowledge base and great for customer support functions, but not suitable if you are trying to solve problems and use assets". Freshdesk is an all-in-one help desk software to support the customer service needs of small businesses. Take a look at categories where. Hubstaff offers different subscription plans that cater to the needs of different businesses. Add new contacts to your email list or CRM. The most basic plan is Time Starter which costs $5. Freshdesk; HR: BambooHR vs. Go to Admin > Workflows > Automations. Both tools offer the same amount of features. Updated: November 2023. With the help of Capterra, learn about Freshdesk - features, pricing plans, popular comparisons to other Help Desk. KronoDesk offers users more features (7) than Ivanti (0). To find the relevant endpoint for the API, please visit the Freshdesk API documentation. Read user reviews of OpenPhone, Kintone, and more. Log in to your Freshdesk as an Admin. Freshdesk was founded partly in response to rising Zendesk prices, so it's no surprise that Freshdesk continues to be the more cost-effective option. TalentLMS; Phone System: Nextiva vs. KronoDesk | Learn how to utilize help desk software and other ticketing tools to ensure the best customer experience with your brand. $0. 99 / support agent / month, with increasing discounts for more support agents. There is a clear winner in this case and it is KronoDesk! Jitbit Helpdesk offers users more features (8) than KronoDesk (7). Score 10 out of 10. Salesforce CRM offers users more features (21) than KronoDesk (7). Available at $19. Once you click on the widget, add the respective metrics and configuration on the right pane and click Apply. 741,650 professionals have used our research since 2012. 0, while JIRA Service Management is rated 8. The Growth plan is $49 per agent per month billed annually, and $59 billed monthly. (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Eploy (71/100). CUSTOMERS NOW EXPECT 62% 78% 57% Of customers have used social media for customer service Of customers pay more for a brand because of customer support Of the customers think that excellent customer service is of utmost importance Freshdesk makes it refreshingly easy to keep your customers happy Faster replies, personalized interactions, and seamless conversations across channels Source. The JIRA integration for Freshdesk supports both cloud and on-premise variants, from version 7. Hover over the portal you would like to customize and click on the customize button: Freshdesk provides an out-of-the-box WCAG compliant theme that you can use to improve the accessibility and usability of your portal. Jive;. Go to Admin Settings > Agent Statuses. You can create articles and add information which would act as a repository for self-service for your end-users. Make sure "Allow Slash Commands" is checked in the app configuration page. com) and click ‘Save. Jive;. Freshdesk mobile app on Andriod and iOS both, allows users to use default and custom drop-down fields in Freshdesk as filters to find a specific list of tickets. . 2. Start your free 30-day trial today! 740,764 professionals have used our research since 2012. Freshdesk’s Basic Plans Lack Important Help Desk Features; Although Freshdesk offers a free plan and a basic plan that starts at $15/agent/month, you need to opt for their higher-end or premium plans (Available at $79/agent/month) to enjoy maximum benefits. You can now start using the Freshdesk app inside Microsoft Teams to manage tickets. 5. KronoDesk offers users more features (7) than ToolWatch Enterprise (0). , yourcompany. NetHelpDesk is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than NetHelpDesk (80/100). Click on 'Enable' to enable. The best alternative is osTicket, which is both free and Open Source. Online Work Order Suite is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Online Work Order Suite (50/100). DOWNLOAD NOW. BMC Helix ITSM vs Freshdesk: which is better? Base your decision on 38 verified in-depth peer reviews and ratings, pros & cons, pricing, support and more. There is a clear winner in this. Discover #1 Help Desk software!. The top reviewer of Freshdesk writes "Phenomenal knowledge base and great for customer. KronoDesk offers users more features (7) than WalkMe. KronoDesk offers more features (7) to their users than Oasis LMS (6). There is a clear winner in this case and it is KronoDesk!Help Desk: Zendesk vs. There is a clear winner in this case and it. 4 against KronoDesk’s score of 6. KronoDesk offers users more features (7) than Virtual Construction (0). Zendesk's $115/agent/month (both billed annually). You can also preview the settings you have configured for the Customer portal. Monitor Facebook helpdesk metrics. There is a clear winner in this case and it is KronoDesk! Bottom Line: Which is Better - PHC Service FX or KronoDesk? PHC Service FX is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than PHC Service FX (58/100). KronoDesk offers users more features (7) than Nerdio (0). KronoDesk offers users more features (7) than NetHelpDesk (0). KronoDesk offers users more features (7) than Healthcare Data Management System (0). When you open a ticket for which Freddy has solution article recommendations, you will see a ' Freddy Recommendations ' card at the bottom of the ticket text. Categorize, prioritize, and route tickets to the right teams by creating your own business rules. Hope you like it. For starters, this web-based tool was made to help customers get fast, reliable, and straight to the point answers. Fishbowl; LMS: Cornerstone vs. The basic plan called Growth starts at $15/user/month and offers basic features such as help desk reports, collision detection, time tracking, and more. There is a clear winner in this case and it is KronoDesk!KronoDesk offers more features (7) to their users than DocLogix (5). Choose a point scale of your choice. Fishbowl; LMS: Cornerstone vs. As an illustration, you can contrast osTicket and KronoDesk for their features and overall scores, namely, 7. There is a clear winner in this case and it is KronoDesk!Connecting your Freshchat with Freshdesk. Freshdesk is ranked 6th in Help Desk Software with 16 reviews while JIRA Service Management is ranked 2nd in Help Desk Software with 45 reviews. There is a clear winner in this case and it is KronoDesk! Looking for the right Construction. Jive;. Zoho People; Inventory: Epicor WMS vs. KronoDesk vs Bitrix24. KronoDesk offers users more features (7) than Amdocs Customer (0). ProProfs. Real time support case management. Looking for the right Help Desk solution for your business?Bottom Line: Which is Better - Aegis Help Desk or KronoDesk? Aegis Help Desk is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Aegis Help Desk (50/100). The best alternative is osTicket, which is both free and Open Source. Streamline ticket workflows. Everest Advanced offers users more features (9) than KronoDesk (7). Enter your Freshdesk subdomain (e. We require the following details to set up your WhatsApp integration: WhatsApp Business display name. There is a clear winner in this case and it is KronoDesk! There are more than 100 alternatives to KronoDesk, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and iPad. ai Software (0). KronoDesk offers users more features (7) than DocLanding (0). KronoDesk offers users more features (7) than Records Management (0). There is a clear winner in this case and it is KronoDesk!Bottom Line: Which is Better - Ivanti or KronoDesk? Ivanti is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Ivanti (77/100). KronoDesk vs TeamSupport. Enter the URL domain of your KronoDesk into the "Allowed Domains" box. There are more than 100 alternatives to KronoDesk, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and iPad. Click Save once you're done.